Contact
We'd love to hear from you — whether you have a question about an order, need help choosing the right product, or just want to say hello, our team is here to help.
Get in Touch
The best and fastest way to reach us is by email. Simply email us at info@westmount-toronto.com and one of our support team members will take care of you.
Email is our primary support channel, and it's the quickest way to get a helpful, detailed response. We aim to reply to every message within 24 hours, and we'll always do our best to sort things out as quickly as possible.
What to Include in Your Message
To help us assist you faster, it's handy to include the following when you write to us:
- Your order number, if your question is about an existing order
- A short description of how we can help
- Any relevant photos or details that might be useful
The more you can tell us up front, the sooner we can get you a clear answer.
A Note on Delivery Times
Many questions we receive are about shipping, so here's a quick overview. Orders placed before 3:00 PM ET begin processing the same day. Processing takes 1 to 2 business days (Monday to Friday, excluding weekends), and delivery takes 5 to 10 business days (Monday to Friday, excluding weekends). We offer free delivery on all orders. If you need an update on your specific order, just email us and we'll be glad to check.
Company Information
- Store name: Westmount Toronto
- Legal company name: MerijnvEekhout
- KvK number: 98828118
- VAT number: BTW-nummer volgt
- Address: Zomereik 37, 2498 BT 's-Gravenhage, Netherlands
- Email: info@westmount-toronto.com
- Phone: +1 2892367435
While our phone line is available, email remains the fastest and most reliable way to reach our support team. We look forward to helping you!